General Ideas

How can we improve Agency 360 software?

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  1. Adjust preset rating based on phase of trainee

    With 39 different categories that require (Or potentially require) adjustment for each evaluation, it would be amazing to have the preset rating adjust with the level of training that the officer is in. Trainees that are more advanced in training would have their preset performance rating higher than the newer trainees. This would save the FTOs a massive amount of time and hassle.

    57 votes
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      under review  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Making Corrections

      When a DOR is submitted by an FTO, they sometimes realize they made a mistake but can't fix it until it has been reviewed by the trainee and then the FTO supervisor. This is inefficient because of the time it takes for this process. The supervisor also can not kick back the DOR if it is in Recruit Review mode. The FTO should have the ability to pull that DOR back for corrections and or the supervisor should be able to kick the report back before the Recruit views it if necessary.

      44 votes
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        12 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →

        Interesting idea. We’ll looking into the feasibility of rejecting in the recruit review stage and update this idea. Can anyone advise how often this scenario typically happens with DORs … 5% of the time 10%, etc. ? Is it only with DORs or other forms too?

      • auto-save for in progress DOR's and Checklists (all evals i suppose)

        As a dispatcher using the software, an auto-save function would be valuable as we do not have the opportunity to sit and write an eval all at one time.

        40 votes
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          10 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →
        • Field Training - Daily Observation - Add email to trainee

          Would like an email to trainees when form goes to trainee review stage.

          28 votes
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            planned for next version  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Password protect quizzes

            The quizzes need to be password protected to prevent cheating. It would be nice if when the recruit opens the quiz it pops up a password box for the FTO to enter a password, therefore unlocking the quiz. This way the recurs can't view the quiz before they take it.

            18 votes
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              3 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →
            • Add Additional K9 Activity Type

              Under "Activity Information" add the ability to add multiple K9 Activity Types. For example if on a burglary the K9 does a building search and locates one suspect then does a track away from a the building and locates an additional suspect then there are two different activity types on one incident. With two difference incident results.

              16 votes
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                3 comments  ·  K9  ·  Flag idea as inappropriate…  ·  Admin →
              • FTO Checklist Task Items / Display Order & Categories

                Currently we are required to manually enter a display order. I'd imagine this works well when initially setting up the system but it creates an issue when you need to add a new task and want it to display in a certain order. As far as I see it, right now I would have to manually adjust the display order for each task. Perhaps instead of manually entering the order, have the system auto assign the order when initially adding a task and have an option to "Add before" or "Add After" a certain task number? Kind of like adding…

                12 votes
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                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Program Completion Form

                  Allow end users to add custom questions to the program completion form...Our old hard copy forms had similar questions to those on the current program completion. We also had some questions specific to our department.

                  This would be similar to the ability to customize the DORs.

                  12 votes
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                    4 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →
                    Revisit later  ·  Matt responded

                    Really like this idea. Unfortunately it is very hard to do. There are all kinds of question types … checklist, drop down answers, free form narrative boxes, etc. Then we have to create the logic to display that information in its various state on all reports that need it. Definitely not impossible and we’ll keep it on the radar. However, I believe it’ll have to go on the next major version.

                  • DOR Forms

                    Can we have the option to create more than one DOR form. The different forms would be used for the different positions that the trainee is required to be trained. For instance, call taking functions does not include Radio Performance, therefore all the Radio Performance Categories could be eliminated on the call take form. The forms would be created for each position.

                    12 votes
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                      2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                    • Send email when a new item shows up in your dashboard.

                      When a new item shows up in dashboard we should get an email notificatioin that there is a new item to be approved.

                      11 votes
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                        under review  ·  0 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →
                      • .doc documents to the DOR

                        be able to add .doc documents to the DOR instead of just PDF

                        10 votes
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                          0 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →

                          Attaching PDF took us a very long time since we embed the attachments into the report. We chose to embed them so you don’t have to click to open up each attachment when you download a DOR. However, maybe if we changed the process we could do allow all kinds of different format types. Would you be okay with having to open up the DOR and click to open up any attachments in a separate window? Even when doing a compilation report of 100 DORs?

                        • Hiding Ex-Trainee/Ex-Employee Names From Search Lists

                          We have noticed that our list of "Employee" and "Completed By" under the search section is becoming quite extensive. While we do not want to delete ex-trainees/FTO's from the database we would like the ability for their names to be hidden from the drop-down boxes in the search area to only show Active FTO's and Trainees.

                          10 votes
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                            under review  ·  6 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →
                          • Notifications

                            Allow for notifications to occur via e-mail for a new daily evaluation (to notify supervisor). Allow for notifications to coordinator when phase evaluations are complete.

                            8 votes
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                              0 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →
                            • K9 reporting activity section

                              Currently on each report there is a max of 15 activities. during training days they often have more then 15 activities and end up having to do more than one report. It would be nice to increase the max amount of activities so everything can be on one report.

                              8 votes
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                                0 comments  ·  K9  ·  Flag idea as inappropriate…  ·  Admin →
                              • weekly training notes

                                My agency requires the FTO to submit weekly training notes at the end of each phase. Right now the FTO types a word document, creates a pdf from it and uploads it to the last daily observation report for the week. We would like to see a separate category added to the Field Training tab so FTO can type their Weekly report so it can be sent to the recruit to be signed and sent through as a separate work flow, like the DOR and the Checklist. Just an idea that would really work well for our agency for tracking…

                                7 votes
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                                  0 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →
                                • Field Training - Checklist

                                  When the checklist goes to the "Review Review", it would be nice to only show those items that were checked off by the FTO. That way the recruit would not have to search the whole checklist for the checked off items.

                                  7 votes
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                                    0 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 6 votes
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                                      2 comments  ·  Field Training  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Edit K9 Incident and K9 Training Reports

                                      Would like to be able to edit the entire format for the Incident and Training Reports. Be able to edit, add or remove required boxes. Give the handler the option to add multiple K9 Activity types on one incident report. Give the handler the option to add multiple set, start, and end time boxes on the training report under the training activity details to allow the handler to detail his entire training day on one report. Every time a handler selects to add an additional row for time boxes still allow the handler to add multiple training types under each…

                                      6 votes
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                                        0 comments  ·  K9  ·  Flag idea as inappropriate…  ·  Admin →
                                      • K9 training activity individual total hours.

                                        K9 Training activity hours. Can we add TOTAL HOURS for each training activity we log. Example. Narcotics 2hours total. Bite work 1 hour total. It is at the top of the sheet for overall training, but we need it broke down for each activity. Thanks.

                                        6 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • K9

                                          Need another user role (security) for records personnel for a read/view only ability. Need for them to see completed reports so that they can import them. Only options are K9 Officer, K9 Supervisor, and K9 Coordinator. Add K9 Records maybe?

                                          6 votes
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                                            0 comments  ·  K9  ·  Flag idea as inappropriate…  ·  Admin →
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